Ca Phe Phuc Long, Ho Chi Minh City, Vietnam
Aside from Highlands Coffee, Trung Nguyen Coffee, Starbucks, and The Coffee Bean and Tea Leaf, Phuc Long is another major player in the Vietnamese coffee shop scene, the difference that I noticed -- most of the customers in Phuc Long are young people -- probably students or yuppies. Not much foreigners, unlike the other three coffee shops I mentioned.
Phuc Long offers several choices of hot and cold beverages such as coffee, frappes, and teas, and desserts.
Also, it was jam-packed when we came. And unlike the other coffee shops, there are only a few couches, and most seats are wooden stools (much like the street-side coffee places in Vietnam). Because of the people traffic, on the second floor of the shop, a staff is waiting for customers coming in, asking them about the number of seats they would be needing and preparing the seats -- he would go around looking for unused stools and gather them in one table. And that's efficient and a good customer service.
Phuc Long offers several choices of hot and cold beverages such as coffee, frappes, and teas, and desserts.
Also, it was jam-packed when we came. And unlike the other coffee shops, there are only a few couches, and most seats are wooden stools (much like the street-side coffee places in Vietnam). Because of the people traffic, on the second floor of the shop, a staff is waiting for customers coming in, asking them about the number of seats they would be needing and preparing the seats -- he would go around looking for unused stools and gather them in one table. And that's efficient and a good customer service.
